60 Decibels

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60 Decibels

60 Decibels are an impact measurement company, best known for our Lean DataSM approach spun out from Acumen in 2019. We’ve pioneered the use of (mostly) phone-based surveys to measure social impact across the world. Our targeted, repeatable approach to gathering customer, agent, staff, stakeholder insights, and social impact data has been used by more than 300 of the world’s leading impact investors, companies, foundations, corporations, NGOs, and public sector organizations. Off-grid energy is our flagship sector. We created the world’s first impact benchmark and have shared our insights on customer profile, experience, satisfaction, and impact in our Energy Impact Report (2020). Visit www.60decibels.com/energy-report to learn more.  

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