Commit to the Code

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Commit to the Code

GOGLA invites companies, investors and other stakeholders to make a commitment or an endorsement to the code. 

Making a commitment to the Code

A commitment to the Code of Conduct signifies that the solar off-grid provider embodies the Consumer Protection Principles in its treatment of consumers. The Principles are the minimum standards of practice consumers should expect from the provider.

Making a commitment is an important milestone, though only part of the process - it signifies the provider’s intent to conduct an assessment as a step towards fully implementing the principles within daily operations.

GOGLA welcomes commitments from all providers of off-grid solar products and / or services, including the different product categories (solar lantern and solar home system) and business models (cash sales, PAYG, fee-for-service and third-party finance).

If you wish to make a commitment, we strongly recommend an internal review of your company’s alignment with the spirit of the Principles, prior to sending a letter (using this template) signed by a Director of your company to GOGLA (please send an email to consumerprotection@gogla.org).

Making an endorsement of the Code

Endorsement of the Code of Conduct signifies that investors or other stakeholders align internal practices with the Consumer Protection Principles and / or supports off-grid solar providers to fulfil the minimum standards of practice in their treatment of customers.

If you wish to make an endorsement, we strongly recommend an internal review of your organisation’s alignment with the spirit of the Principles, prior to sending a letter (using this template) signed by a Director of your company to GOGLA (please send an email to consumerprotection@gogla.org).

GOGLA does not vouch for the level of fulfilment of practices of companies or organizations that have made a commitment or endorsement.

Download the Communications Guidelines for organisations that have made a Commitment or Endorsement. 

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