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Upya has developed an innovative and low-cost CRM software for Last Mile Distributors across Africa. The software is designed to help distributors manage, streamline and scale their operations, by enabling them to focus on last-mile distribution and client relationships while keeping IT costs low. It offers powerful in-app communication features and is highly flexible; handling cash or mobile money payments, debt management, upselling and automated client messaging.

The software is comprised of:

  • A flexible Upya web platform, designed to provide head-office with the means and data-driven insights to manage sales, distribution channels, payments, and performance – together with communication tools to interact with both clients and on-the-ground agents.
  • An easy-to-use Upya mobile app, used by agents to manage sales, repayments and client relationships both on- and off-line.

Upya is a London-based Fintech with operations across sub-Saharan Africa. The focus is on working with small to medium size distributors to help them increase sales, lower operating costs and develop sustainable and impactful last-mile distribution businesses.